sales

Sales and Customer Service Courses

Download our Training Brochure

Developing People has provided us with the necessary challenge, advice, guidance and training and development support to help us grow and develop our managers and staff globally and improve their performance.

Mike Proctor - Global HR Director

Lenzing Group

Duration

We offer high impact skills bursts, half day, 1 and 2 day courses. The duration of the course will depend upon the depth of knowledge required.

Delegates

Our recommended number of delegates is 10. We can cater for larger numbers but small group sizes mean that everyone can explore issues that are critical to them or the organisation with our expert trainers

Location

We have the capability to deliver in all the major European languages. Our in house training courses can be delivered on site or at an external venue anywhere is the UK or Internationally.

Advocacy and Influencing Skills

Dealing with Difficult Customers and Situations

Responding to Verbally Aggressive Customers

Brilliant Sales Presentations - Module 1

Developing Customer Handling Skills

Successful Selling

Brilliant Sales Presentations - Module 2

Developing and Broadening Relationships

Customer Service Excellence

Key Account Management